Claims
management

Cutting-edge digital claims management

Our dedicated in-house claims management team brings unparalleled expertise, making a significant impact on the claims outcomes for your customers’ rental vehicle fleets. We deliver faster, more cost-effective claims solutions using fully digital systems, designed to streamline the entire process and reduce risk.

 

Our claims
solutions

Our digital claims management platform captures incidents instantly, minimising claim costs and maximising recovery against at-fault parties. With tailored workflows and advanced technology, we prioritise getting vehicles back on the road quickly, reducing downtime for your customers’ rental vehicle fleets. This means fewer disruptions, lower administrative costs and a smoother experience for everyone involved.

Our solutions are built to optimise the claims lifecycle for your customers’ rental vehicles, offering:

Digital claims management

Our advanced digital solutions streamline the entire claims process, helping your customers reduce costs, save time and improve the overall claims lifecycle. From incident reporting to resolution, our system ensures a smooth, efficient experience.

Excess claims management

Outsource excess claims management to us and benefit from reduced costs, increased recoveries and time savings. Our service includes 24/7 real-time tracking, faster repairs and trend analysis, allowing your customers to focus on their core operations.

Accident management

We provide 24/7 support and guidance for drivers after an accident, ensuring a smooth claims process. Our network of repairers works quickly to get vehicles back on the road, minimising downtime for your customers’ rental vehicle fleets.

Telematics integration

Integrate telematics data directly into our claims portal for improved claims recovery, reduced premiums and instant First Notification of Loss (FNOL). This seamless integration helps your customers manage risk and resolve claims faster

The customer journey

CRI QR Code

Our QR code captures images at the accident scene.

CRI Digital Assessment

Claims are digitally assessed for speed and accuracy.

CRI Choice of Repairer

We work with your customers’ repairers to get vehicles back on the road faster.

CRI Portal

You can track your customers’ claims with our 24/7 real-time claims management portal.

CRI Reduced Claims Lifecycle

Digitally transform your customers’ fleets and reduce the claims lifecycle.

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