Tailored car

rental insurance

At CRI, we differentiate ourselves by deeply understanding each business, empowering us to deliver customised car rental insurance policies that precisely align with their unique risk profiles.

Our commitment to personalised solutions sets us apart as a company that genuinely cares about your success and security

Our risk management services encompass a range of expert and innovative solutions that are tailored to the specific needs of your customers.

We offer valuable insights on structuring your policy to ensure comprehensive coverage while maintaining affordability. Our expert team is here to guide you through rental agreements and recommend trusted partners for seamless operations.

Our telematics technology is designed to enhance the management of your customers’ rental fleets, enabling them to track vehicles, monitor driver behaviour and optimise operations.

Additionally, we specialise in advising on the management of mixed-use fleets, encompassing self-drive, rideshare and accident replacement services, catering to the growing hybrid nature of the industry.

Claims management solutions

CRI has one of the most experienced in-house specialist claims management teams in Australia, which can make a significant difference in the outcome of your customers’ claims. Our fully digital claims management solutions capture incidents on the spot, reduce claim costs and increase the likelihood of recoveries against at-fault parties. This means fewer days off the road, lower administrative costs and less hassle for your customers.

Rental car insurance coverage

At CRI, we support entire fleets from sedans, SUVs, 4WDs, light commercials, trucks and motorcycles across all the platforms below.

We’re here to make your insurance experience as seamless and stress-free as possible. Trust us to deliver tailored car rental insurance solutions and expert claims management every time.

What we cover

Self-drive traditional

Illustration of a man standing with his partner holding up his car keys next to their blue car for CRI self-drive traditional.

Accident replacement

Illustration of a man holding up his car keys standing with his new blue car for CRI accident replacement.


Illustration of three people ride sharing in a red car with trees and office buildings in the background for CRI ride share.


Illustration of two men standing in front of four different types of vehicles for CRI subscription services.

Car Share

Illustration of four people in a red car with trees and mountains in the background for CRI car share.

Car Leasing

Illustration of two men shaking hands next to a new red car with a red and blue car in the background for CRI car leasing.
Self-drive traditional has a minimum fleet requirement of 10 vehicles.
Accident replacement and rideshare have a minimum fleet requirement of 20 vehicles and a minimum of three years of claims experience is required.
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